Job Description

Miratech seeks a Contact Center Operations & Optimization Consultant to drive transformation by defining the operating model and a roadmap of improvements.
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
You will assess current ops, shape the future state, and partner with teams to translate capabilities into value. xhfqzwm

Ideal candidates have CCaaS experience (Genesys Cloud), 10+ years in leadership, strong analytics and storytelling, and a track record of improving efficiency and CX.
Spanish is a plus;

remote work supported.

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