Strategic Analyst – Scripts & Behavioral Models

100% Remote | Compensation in USD | Flexible Schedule | LATAM - BRAZIL

We are looking for a highly analytical and creative professional to join our strategy team. This role is ideal for someone who enjoys working with logic, behavioral structures, performance analysis, and script design.

The Strategic Script Analyst will be responsible for building, optimizing, and maintaining strategic scripts and behavioral workflows that directly impact operational performance.

Key Responsibilities

• Create, review, and upload strategic scripts
• Structure behavioral workflows and operational logic models
• Analyze strategy effectiveness using performance data
• Interpret data from Quality, WFM, and MIS teams
• Maintain and evolve the strategic script catalog
• Propose strategic adjustments based on behavioral patterns
•...