Job Description
- Develops detailed action plans and strategic tactics to achieve budgeted sales targets, ensuring thorough planning and effective execution to meet financial goals.
- Conducts comprehensive analysis to identify key parameters for monitoring competitors' activities, builds and maintains databases through networking efforts, and regularly updates competitive indices to inform strategic decision-making.
- Implements meticulous process mapping to streamline stock movement from receiving areas to sales floors, adhering strictly to established procedures. Plans and conducts regular stock-takes to maintain accurate inventory levels and optimizes product displays to enhance stock turnover.
- Leads initiatives to deliver exceptional customer experiences, ensuring access to value-added services like gift-wrapping and exchanges. Establishes systematic processes to address and resolve customer feedback and complaints promptly, focusing on enhancing overall customer satisfa...
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