Job Description

Overview

The role of the Store Manager is to lead the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. They drive personal sales and overall store performance by demonstrating and coaching to the La Senza selling behaviours to create a high performance selling culture within their team and achieve the store’s sales goals. They live our values and represent the brand in their behaviours.

Role and Responsibilities

  • Create a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors
  • Ensure execution and lead the sales leadership team to ensure associates are coached and developed to the Company selling behaviors
  • Manage and resolve customer relations issues
  • Own execution of recruiting, hiring, and onboarding process to ensure the store is fully staffed to Company ...

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