Job Description
Key Responsibilities:
Operational Excellence:
- Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance.
- Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety.
- Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability.
Team Leadership and Development:
- Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets.
- Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth.
- Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect.
Customer Satisfaction:
- Lead by exa...
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