Job Description

Key Responsibilities:

Operational Excellence:

  • Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance.
  • Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety.
  • Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability.

Team Leadership and Development:

  • Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets.
  • Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth.
  • Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect.

Customer Satisfaction:

  • Lead by exa...

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