Job Description

Location: Jammu

Position: Store Manager

Industry: Retail


Key Responsibility Areas (KRA)

Drive store sales and achieve monthly/quarterly targets

Ensure outstanding customer experience & service standards

Team management, training & performance monitoring

Maintain VM standards and brand guidelines

Inventory management & stock accuracy

Store operations, compliance & audit readiness

Ensure grooming, discipline & SOP adherence

Handle customer escalations effectively


Key Performance Indicators (KPI)

Sales target achievement (%)

Conversion ratio & customer satisfaction

Average bill value (ABV) & UPT growth

Shrinkage control & stock accuracy

Team productivity & attendance compliance

Audit scores & SOP compliance

Employee retention & engagement


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