Store Manager

Key Responsibilities

• Sales & Profitability: Set and achieve store sales targets, create promotional strategies, and manage store budgets.
• Staff Management: Recruit, hire, train, and schedule employees. Conduct performance evaluations, provide coaching, and resolve staff conflicts.
• Customer Service: Serve as the primary escalation point for customer complaints and ensure high levels of customer satisfaction.
• Inventory Control: Oversee stock levels, order merchandise, manage deliveries, and handle price changes or returns.
• Operations & Merchandising: Maintain outstanding visual merchandising standards, secure merchandise against theft, and ensure compliance with health and safety regulations.
• Prepare Store Sales report and monitor the store's inventory.