Job Description

Location of work: SM Lightmall, Mandaluyong

Training: D Jose

Position Purpose

The Restaurant Manager is responsible for overseeing daily restaurant operations, ensuring excellent customer service, efficient staff performance, and compliance with company standards. This role ensures smooth coordination between front-of-house and kitchen operations while managing costs, inventory, and overall business performance.

Key Responsibilities

  • Manage daily restaurant operations and overall service flow
  • Hire, train, schedule, and supervise restaurant staff
  • Ensure high standards of customer service and professionally handle guest concerns or complaints
  • Monitor food quality, presentation, cleanliness, and overall dining experience
  • Control operational costs including labor, food, and supplies
  • Manage inventory levels, ordering processes, and vendor relationships
  • Ensure compliance with health, safety, and s...

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