Store Manager

Overall Mission:

The Store Manager will be responsible for operating Gioia's Kolkata Airport boutique, ensuring superior customer service, driving sales growth, managing staff, compliance and maintaining operational excellence in line with Gioia's luxury positioning.

The mission is to manage the store on a day-to-day basis to increase sales, deliver a seamless customer journey, and uphold the highest brand standards through effective leadership, sales management, and inventory control.

Key Responsibilities:

Staff & Leadership

• Lead, hire, train, and develop store staff in line with Gioia's luxury service standards.
• Provide continuous coaching and feedback to build a motivated and high-performing team.
• Foster a culture of elegance, discipline, and customer-first mind-set.

Sales & Client Development

• Drive store sales to achieve and exceed ...