Job Description
Job Description
DUTIES AND RESPONSIBILITIES:
Overseeing overall operation of the restaurant/ take-away
Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
Overseeing and managing stock control, purchasing and orders
Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
Managing staff including discipline and work rosters.
Work within a team and drive the restaurant/take-away forward
Ensuring compliance with health and safety regulations
Ensure daily opening and closing procedures are conducted at the store
Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
People management ...
DUTIES AND RESPONSIBILITIES:
Overseeing overall operation of the restaurant/ take-away
Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
Overseeing and managing stock control, purchasing and orders
Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
Managing staff including discipline and work rosters.
Work within a team and drive the restaurant/take-away forward
Ensuring compliance with health and safety regulations
Ensure daily opening and closing procedures are conducted at the store
Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
People management ...
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