Job Description
Duties & Responsibilities
- Oversee daily restaurant operations and ensure smooth front and back-of-house performance
- Create and manage staff scheduling based on operational needs and business volume
- Recruit, train, supervise, and motivate team members to maintain strong performance and customer service standards
- Handle and resolve customer complaints professionally and efficiently
- Monitor restaurant cleanliness, organization, and compliance with health and safety regulations
- Manage inventory levels, product ordering, and stocking to ensure efficient operations
- Coordinate with suppliers and management regarding product availability and operational needs
- Support sales growth and maintain a positive team-oriented work environment
- Operate and manage the POS (Point of Sale) system, including processing daily sales transactions, cash-outs, refunds, discounts, and voids; monitor sales reports; ensure ac...
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