Job Description

Duties & Responsibilities

  • Oversee daily restaurant operations and ensure smooth front and back-of-house performance
  • Create and manage staff scheduling based on operational needs and business volume
  • Recruit, train, supervise, and motivate team members to maintain strong performance and customer service standards
  • Handle and resolve customer complaints professionally and efficiently
  • Monitor restaurant cleanliness, organization, and compliance with health and safety regulations
  • Manage inventory levels, product ordering, and stocking to ensure efficient operations
  • Coordinate with suppliers and management regarding product availability and operational needs
  • Support sales growth and maintain a positive team-oriented work environment
  • Operate and manage the POS (Point of Sale) system, including processing daily sales transactions, cash-outs, refunds, discounts, and voids; monitor sales reports; ensure ac...

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