Job Description

We are representing an Italian Retail Luxury to seek for a store manager in Bangkok!

JOB PURPOSE:

  • To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.
  • To own the employee experience, driving employee satisfaction and elevating team behaviours.
  • To own the customer experience, driving customer satisfaction and increasing brand loyalty.
  • To drive performance and growth, through excellent operational and commercial execution.

RESPONSIBILITIES:

  • Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
  • Be on the shop floor
  • Be a presence leading on the shop floor, acting as a brand ambassador and role modelling behaviours
  • Monitor, coach and provide feedback to the store team to deliver excellent customer experience
  • Maintain a luxury environment, ensuring exc...

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