Job Description

Description

Customer Experience & Sales Leadership

  • Lead and inspire the store team to consistently deliver an exceptional customer experience.

  • Ensure all customer service standards and operational expectations are executed consistently throughout the store.

  • Support omni-channel initiatives, including eCommerce fulfillment and in-store digital sales support.

  • Drive customer acquisition and retention through loyalty and credit programs.

  • Resolve customer concerns professionally while maintaining a positive shopping environment.

  • Maintain a visible and active presence on the sales floor, coaching teams in real time and driving engagement.

    • Operations & Merchandising

  • Ensure execution of visual merchandising, pricing integrity, promotional setups, and operational standards.

  • Oversee weekly pricing updates, merchandising programs, and promotional exec...

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