Job Description

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver wow moments and ensure a seamless, premium, customer-centric operation. 


Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

Your Mission

  • Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans

  • Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience

  • Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficien...

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