Storage Technical Specialist

We are seeking a talented individual to join our
Regional Storage Operations
team at
Marsh
. This role will be based in Kuala Lumpur. This is a hybrid role that has a requirement of working at least three days a week in the office.

Storage Technical Specialist
We will count on you to:

• Support critical storage technologies and associated applications across multiple vendors including and not limited to Dell EMC, NetApp, INFINIDAT and Cisco storage environments
• Good knowledge on Cloud with AWS and Azure. Oracle cloud knowledge is a plus.
• Good scripting skills and the ability to enhance and update existing scripts.
• Work to ITIL best practices in regard to incident management, change management, configuration and problem management. Attend relevant service review meetings as required to represent the storage team.
• Manage services to SLA. Ensure all severity 1 issues are acted on to SLA. Work with major incident manage...