Job Description
- Understanding of Hitachi storage architecture and hardware configuration (such as G series, E series VSP and HCP platforms ).
- Knowledge of Fibre Channel (FC), iSCSI, and NVMe.
- Knowledge of RAID grouping in SAN storage.
- Knowledge of using various Hitachi software platforms such as Hitachi Navigator and Hitachi Ops Center to manage Hitachi storage system.
- Perform Root Cause Analysis (RCA) for hardware failures or connectivity issues.
- Knowledge of TCP/IP on troubleshooting connections issue between devices.
- Understand LUNs (Logical Unit Numbers) and DP-POOL in Hitachi storage to various platforms (Windows, Linux, VMware).
- Server management and troubleshooting skills.
- Understand the flow of incident report and case management to Hitachi support.
- Performance Monitoring: Monitor storage performance and capacity, ensuring optimal utilization and troubleshooting issues.
- Storage Provisioning: Provi...
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