Job Description
- Source and manage loan acquisition channels across the state, including DSAs and direct sales teams.
- Acquire new business and ensure portfolio quality by minimizing delinquencies and rejections.
- Maintain strong market intelligence and understanding of retail asset products, operations, and trends.
- Identify evolving market dynamics and develop channels to acquire new business.
- Deliver high-quality customer service and ensure customer satisfaction.
- Recommend process and policy improvements to enhance operational efficiency and service quality.
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