Job Description
Shape client service experiences as the Stage Experience and Services Manager with Sephora Canada in Calgary. Lead training, manage team engagement, and oversee all store services.
At Sephora Canada, your role as the Stage Experience and Services Manager involves managing the sales experience and organizing classes and events. This full-time position is crucial in developing teams including Color, Skin, and Fragrance advisors. Your leadership will drive exceptional client service while addressing feedback and fulfilling hiring needs in a vibrant retail environment.
Key Responsibilities:
• Facilitate training for new hires and existing team members
• Ensure prompt responses to all client feedback
• Communicate talent needs and manage hiring processes
• Align store team with sales goals and trends
• Promote employee engagement through Sephora values
Requirements:
• 2-4 years of experience in a similar retail role
• Exceptional leadership and team building sk...
At Sephora Canada, your role as the Stage Experience and Services Manager involves managing the sales experience and organizing classes and events. This full-time position is crucial in developing teams including Color, Skin, and Fragrance advisors. Your leadership will drive exceptional client service while addressing feedback and fulfilling hiring needs in a vibrant retail environment.
Key Responsibilities:
• Facilitate training for new hires and existing team members
• Ensure prompt responses to all client feedback
• Communicate talent needs and manage hiring processes
• Align store team with sales goals and trends
• Promote employee engagement through Sephora values
Requirements:
• 2-4 years of experience in a similar retail role
• Exceptional leadership and team building sk...
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