Staff, Technology Operations

**Position Summary...**

**What you'll do...**
**About the Team** The eCommerce Fulfillment Digital Transformation organization is responsible for reimagining the end-to-end customer and fulfillment experience—driving towards a “Perfect Order” vision where every transaction is high-quality, reliable, and personalized. This role sits within the Recipient Experience team, a critical group focused on how customers experience delivery, fulfillment, and post-purchase interactions. The team partners across Product, Technology, Operations, and Business to design and deliver scalable solutions that improve customer satisfaction, drive engagement, and unlock growth.

**Position Summary** We are seeking a Staff-level Technology Operations leader to drive end-to-end portfolio management and customer-centric strategy across the Recipient Experience domain. This role blends strategic planning with operational execution—owning prioritization, aligning cross-functional stakeholde...