Job Description
Position Summary...
Staff Technical Program Management for Problem Management Function
What you'll do...
Job Ad Description
Position Summary – Staff Technical Program Manager (Problem Management)
The Global Problem Management team is looking for highly skilled Staff Technical Program Manager with deep technical expertise in designing and implementing agentic AI solutions tailored for Problem Management workflows. This role requires a strong foundation in AI engineering, systems thinking, and operational excellence.
Staff Technical Program Management for Problem Management Function
What you'll do...
Job Ad Description
Position Summary – Staff Technical Program Manager (Problem Management)
The Global Problem Management team is looking for highly skilled Staff Technical Program Manager with deep technical expertise in designing and implementing agentic AI solutions tailored for Problem Management workflows. This role requires a strong foundation in AI engineering, systems thinking, and operational excellence.
- This role needs a strong functional knowledge of Problem Management responsibility.
- Proven experience in designing, developing and deploying agentic AI solutions
- Drive post-incident analysis by facilitating technical sessions with cross-functional teams including Engineering, Command Control Center (CCC), and Site Reliability Engineering (SRE).
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