Staff Tech, Customer Service

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Job Responsibilities:

• Responsible for managing assigned Customer Accounts; between 1-5 Top Tier accounts and up to 100 smaller tiered accounts across 3-10 Interiors product lines.
• Communicating clearly, positively, professionally, and promptly with Customers acting as the Voice of the Customer to internal Suppliers.
• Working closely with Business Development and Field Service depts to support Customer requirements.
• Receiving and processing Customer spares quotations and purchase orders ensuring timely communication is provided back to Customers in terms of pricing, lead time, minimum order quantities and that any amendments required are actioned timely.
• Supporting Customer requests for expedites and Aircraft...