Staff Software Engineer

Job Description

Join our Workforce Management (WFM) Integrations team and help shape the way support teams manage their operations across the globe. As a Senior Software Engineer, you’ll design and build scalable integration solutions that connect Zendesk’s core WFM capabilities with third-party systems - ensuring our customers can deliver efficient, data-driven support experiences.

You’ll work on impactful projects at the heart of Zendesk’s ecosystem, collaborating closely with engineering teams across regions, product managers, and external partners. This role offers an exciting opportunity to contribute to Zendesk’s growing engineering organization and to products that power seamless workforce management for millions of users.

What You'll Be Doing?

• Taking full ownership of designing, writing, testing, reviewing, and maintaining high-quality code for syste...