Staff Software Engineer (Frontend: React, Typescript, Javascript, BE-Ruby +AI)

Job Description

Staff Software Engineer (Full-stack) – Admin Experience

Location: Pune, India - Hybrid | Full-Time

Join Zendesk and help shape the next-generation Admin Experience. Our mission is to empower admins to work smarter and more efficiently by modernizing the admin home, delivering a high-performance platform, and infusing AI-driven capabilities that elevate productivity. You’ll also play a key role in enabling internal teams to ship their products seamlessly through a stable, scalable, and extensible foundation.

We’re looking for a Staff Software Engineer to be the technical leader for this team. In this role, you’ll define and drive the architecture, execution strategy, and long-term technical roadmap for the entire admin experience platform. You’ll lead the development of a feature-rich system that helps company admins onboard, adopt, and manage Zendesk products with ease, while also empowering inte...