Job Description

Minimum Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in software development.
  • 5 years of experience testing and launching software products.
  • 5 years of experience with full-stack development across the backend, such as Java, Python, Golang, or C++ codebases, and front-end experience, including JavaScript, TypeScript, HTML, CSS, or equivalent.
  • 3 years of experience with software design and architecture.

Preferred Qualifications

  • Experience building or integrating with cloud-based contact center technologies (e.g., CCaaS platforms, telephony, WebRTC).
  • Experience with generative AI, large language models (LLMs), or conversational AI systems, especially in the development of AI agents or agentic frameworks.
  • Experience building low‑latency and distributed systems for real‑time communication.
  • Proven track record of cross‑func...

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