Job Description
Role and Responsibilities:
In order of significance, list the essential functions and responsibilities of the position.
- Works directly with multiple teams to support Alkami's networking products and solutions
- Configure on-premises and cloud networking systems for Alkami and provide technical guidance and support
- Take ownership of network troubleshooting from beginning to complete resolution and looks to minimize repeat occurrences
- Utilizes various troubleshooting tools and techniques, such analysis of log files and packet captures, to determine root cause of an issue or outage
- Mentors and directs less experienced engineers and other employees in matters of Network Engineering processes and procedures
- Ensures continued smooth operation of Alkamis growing network infrastructure
- Plans and performs systems upgrades, patching, and compliance remediation tasks
- Maintain and administer variou...
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