Job Description

Job Description

REQUIREMENTS:

  • Total experience 6+ years
  • Hands-on experience providing L1/L1.5 functional support for Workday HCM.
  • Strong functional knowledge of Workday HCM modules, including Core HCM, Staffing, Compensation, Payroll, Benefits, Security, Business Processes (BPs), and Reporting.
  • Experience troubleshooting Workday user issues, inbound EIBs, security access, business process issues, reporting, and data-related incidents.
  • Hands-on experience in Workday HCM configuration, maintenance, and production support.
  • Experience collaborating with HR, business stakeholders, and IT teams to understand and resolve functional issues.
  • Knowledge of Workday security roles, business process configuration, and reporting.
  • Familiarity with ITSM processes, including Incident, Problem, Change, and Service Request Management.
  • Experience creating and maintaining functional documentation, user guides, kno...

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