Staff Engineer - Backend

At Freshworks, we build software that’s fast, reliable, and refreshingly intuitive. As a Staff Engineer – Backend, you’ll play a pivotal role in defining how we architect, scale, and evolve systems that serve millions globally. You’ll go beyond code—you’ll shape system architecture, influence backend direction across teams, and mentor engineers to push the boundaries of what good engineering looks like.

This is a high-impact role for an engineer who’s obsessed with clean architecture, can go deep on time and space complexity, and thrives in solving hard problems with elegance and clarity.

Responsibilities

• Design, develop, and scale distributed backend systems that are fault-tolerant and extensible.
• Own complex modules end-to-end: from architecture to deployment to monitoring.
• Define and enforce best practices in API design, data modeling, and service modularity.
• Drive optim...