Job Description
About the role OpenPhone’s AI capabilities power everything from intelligent call assistants to automated workflows that help thousands of businesses communicate better. As a Staff Backend Engineer, you will own the technical strategy for how we design, build, and operate AI features across the product. You’ll partner closely with leaders across engineering, product, and security to translate ambitious product ideas into scalable, dependable systems. Your architectural choices will shape how every customer experiences AI inside OpenPhone—from the very first trial call to fully deployed agents—and you’ll be trusted to balance cutting‑edge innovation with rock‑solid reliability.
Some of the things you’ll do:
Own the long‑term architecture for AI orchestration frameworks, agent‑based workflows, and model lifecycle management.
Lead cross‑functional delivery of AI features from proof of concept to production rollout, coordinating engineering, product, design, and ...
Some of the things you’ll do:
Own the long‑term architecture for AI orchestration frameworks, agent‑based workflows, and model lifecycle management.
Lead cross‑functional delivery of AI features from proof of concept to production rollout, coordinating engineering, product, design, and ...
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