Staff Applied ML Engineer, Rider

Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.

We are hiring a Staff Applied ML Engineer to own and evolve Lime’s CX Automation domain—the systems responsible for reducing customer support cost while improving the speed, consistency, and reliability of rider issue resolution at scale.

In this role, you will set technical direction and drive execution for core automation platforms, including self-service workflows, AI-driven decisioning, and human-in-the-loop systems that support millions of rider interactions each year. Your...