Job Description

For our client, an international company located in Łódź we are looking for a Service Manager to join their team in Łódź. The role focuses on ensuring excellent service delivery, driving process improvements, and maintaining strong relationships with clients and stakeholders.


Scope of Responsibilities:



  • Shape and optimize Service Level Agreements (SLAs) to ensure top-tier service quality and process consistency.

  • Foster and maintain strong client relationships through proactive engagement and strategic communication, enhancing satis...

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