Job Description
Job Description
Responsibilities:-
Responsibilities:-
- Responsible for Executing Front Line Maintenance services for PSA customers as per PM schedule.
- Executing Services against any breakdown Complaint as per agreed TAT with customer.
- Maintaining NPS(Customer Satisfaction) Score > 70 for his region.
- Travel friendly for outstations (other than Delhi NCR region in north) whenever required .
- Flexible for working on odd hours based on the critical Breakdown calls .
- Maintaining equipment uptime with targeted Energy efficiency.
- Providing front line technical solutions on system upgradations to customer.
- Responsible for generating LNM pipeline as per stretched Revenue Target and working closely with Sales rep for converting them into closed opportunity.
- Responsible for Margin delivery for LNM and PSA contracts.
- Ability to learn new evolutions like significance of Digitization in HVAC technology.
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