Job Description

Function

Cloud & Data Engineering

Job Title

L1 SRE Operations Engineer

Responsibilities

  • Monitor system health, alerts, dashboards, and logs across cloud and on‑prem infrastructure.
  • Isolate functional issue with application versus platform.
  • Execute standardized runbooks for incident resolution, deployments, and routine tasks.
  • Perform initial triage of incidents and escalates to L2/L2+ as needed to mitigate the issue.
  • Document new issues, gaps in runbooks, and automation opportunities.
  • Provide excellent communication to stakeholders during incidents.
  • Support onboarding of new applications into the operations framework.

Mandatory Skills

  • System & Infrastructure Monitoring – Ability to use monitoring dashboards such as Grafana, Datadog, Splunk, Argos, AIOps to identify ano...

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