Job Description

Sr.Customer Engineer - EI


Your main responsibilities

- Execute call-backs on existing elevator installations, promptly addressing customer concerns to maintain optimal performance and reliability.

- Conduct periodic safety inspections on elevators to ensure compliance with all relevant safety regulations and standards, documenting findings, and recommending corrective actions as necessary.

- Perform intricate repair tasks on elevator systems, including troubleshooting electrical, mechanical, and control systems issues with high technical precision and adherence to industry standards.

- Interact with customers to diagnose issues and provide solutions, maintaining a professional demeanor and fostering a positive customer experience.

- Collaborate with colleagues, managers, and engineers to share insights and coordinate efforts on more complex repair and service tasks, ensuring efficient resolution and continuous improvement.
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