Sr. Workday Analyst / Security / Integrations

About the role

Our technology drives global markets and empowers professionals to make impactful decisions. As part of Thomson Reuters, you’ll help shape the global knowledge economy, collaborating with top thinkers on diverse projects to deliver next-generation solutions.

• Provide expert technical support and delivery for Workday, ensuring consistent implementation, service, and maintenance.
• Lead initiatives to reduce incident rates and improve service recovery, collaborating with 1st line operations.
• Ensure all aspects of operability are delivered, maintaining or improving service levels and complying with operational standards and best practices.

Key Responsibilities

Serve as a point of escalation for technical issues and provide subject matter expertise for Workday.

• Produce and maintain system documentation in line with control standards.
• Contribute to improved operability for new and...