Sr. Unit Manager (Operations Manager)

To manage an Operations sub-function of Capital One Philippines. To implement policies and to identify opportunity areas to ensure sub-functional efficiency.

To be responsible for managing a team of supervisors/professionals. To maintain partnerships across the organization to further the sub-function’s goals.

Operational performance. Provides periodic performance data to the Department Operations Manager by analyzing daily, weekly, and monthly performance trends; Inspects data accuracy on team reporting (. DID and HR roster);

Process improvement. Conducts scheduled and random audits to ensure compliance with all applicable laws and regulations; Identifies opportunity areas and implements strategies in collaboration with other st...