Job Description
Candidate Profile
- Must have at least 1 year experience as a Sr. Training and Quality Manager
- Must be willing to Work At Home
- Effective communication skills, both written and verbal
- Proficient in Microsoft Office
- Ability to multi-task and meet timelines on deliverables
- Detail-oriented
What's in it for you?
- Day 1 HMO
- Competitive Compensation
- Career Growth
Essential Functions/Core Responsibilities:
- Own and execute the regional Training & Quality strategy, ensuring consistency while allowing for market-specific customization across locations, languages and LOBs.
- Translate client expectations, contractual SLAs, and regulatory requirements into standardized T&Q frameworks
- Establish and govern regional quality standards, calibration models, and learning principles aligned with business outcomes
Ready to Apply?
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