Job Description

Location

London, England.

Responsibilities

  • Deliver engaging technical training (instructor‑led, virtual, and recorded) for customers, partners, and internal teams.
  • Facilitate hands‑on labs, workshops, and scenario‑based learning across foundational to advanced topics.
  • Clearly explain observability, monitoring, AIOps, cloud, integrations, and troubleshooting concepts to diverse technical audiences.
  • Maintain deep expertise in LogicMonitor platform capabilities, including deployment, configuration, alerting, dashboards, reporting, and integrations.
  • Translate product updates and field feedback into high‑quality training content and lab experiences.
  • Design and maintain training materials including presentations, guides, labs, videos, and assessments.
  • Build scalable, application‑based lab environments that reflect real‑world customer scenarios.
  • Manage training operations through LMS ...

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