Job Description
Description
The Centralized Learning Solutions (CLS) vision is to unify and elevate Amazon Operations Learning through scalable, high-impact training solutions that solve common issues, reduce redundancy, and accelerate business performance, enabling every learner to thrive in pursuit of becoming Earth’s Best Employer. While rooted in NA Operations, CLS will pioneer globally in core product, science, analytics, and content standards, delivering operationally focused solutions that strengthen capability, improve measurable outcomes, and support business execution at scale.
As a Sr. Technical Program Manager focusing on AI and Agents initiatives, you will be at the forefront of transforming how we leverage artificial intelligence to enhance learning experiences and operational capability across Worldwide Operations. You will bridge technical capabilities with business needs while driving cultural change and adoption across both CLS and the larger Central Programs organization...
The Centralized Learning Solutions (CLS) vision is to unify and elevate Amazon Operations Learning through scalable, high-impact training solutions that solve common issues, reduce redundancy, and accelerate business performance, enabling every learner to thrive in pursuit of becoming Earth’s Best Employer. While rooted in NA Operations, CLS will pioneer globally in core product, science, analytics, and content standards, delivering operationally focused solutions that strengthen capability, improve measurable outcomes, and support business execution at scale.
As a Sr. Technical Program Manager focusing on AI and Agents initiatives, you will be at the forefront of transforming how we leverage artificial intelligence to enhance learning experiences and operational capability across Worldwide Operations. You will bridge technical capabilities with business needs while driving cultural change and adoption across both CLS and the larger Central Programs organization...
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