Sr. Support Engineer, SAP Hana/Basis

The role of the **Sr. Support Engineer, SAP Hana/Basis** is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple Client Architectures, and implementations for our global clients who use 4.x, ECC and HANA environments. The role of the Sr. Support Engineer SAP S4 HANA / Basis requires the expertise and skills to diagnose serious issues, then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments. * Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.* Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience.* Provide remote-based functional support & training for your specialist ...