Job Description
Join Amazon Robotics (AR) Problem Management team to solve the most complex, high-impact hardware performance challenges that keep our fulfillment centers running at peak efficiency. As a Senior Support Engineer, you'll be the technical force multiplier who transforms one-time fixes into scalable solutions that protect our robotics infrastructure across the network.
Key job responsibilities
- Partner with development teams to architect performance improvements for critical robotics systems including Drive Units, Material Handling Equipment, chargers, and supporting infrastructure
- Build repeatable mechanisms and automation that multiply your impact across the organization
- Lead the charge on strategically important issues involving architectural complexity, persistent defects, and critical business risks affecting system availability
- Drive root cause analysis and failure mode analysis for systematic problems, working closely with Customer Success ...
Key job responsibilities
- Partner with development teams to architect performance improvements for critical robotics systems including Drive Units, Material Handling Equipment, chargers, and supporting infrastructure
- Build repeatable mechanisms and automation that multiply your impact across the organization
- Lead the charge on strategically important issues involving architectural complexity, persistent defects, and critical business risks affecting system availability
- Drive root cause analysis and failure mode analysis for systematic problems, working closely with Customer Success ...
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