Job Description
Candidate Profile:
With at least 1-3 years of experience as a Sr. Supervisor, Training.
Amenable to work onsite in San Lazaro, Manila, Philippines
Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Ability to mentor, coach, and provide direction to a team of employees
Willingness to work a flexible schedule
What's in it for you
?Day 1 HM
OCompetitive Compensatio
nCareer Growt
h
Essential Functions/Core Responsibilitie
s:Training Development and Executio
n:Design and develop training programs and materials tailored to the needs of the organization and its client
s.Execute training sessions, workshops, and seminars for new hires and existing employee
s.Performance Monitorin
g:Evaluate the effectiveness of training programs through assessments, feedback, and performance metric
s.Identify areas for improvement and...
With at least 1-3 years of experience as a Sr. Supervisor, Training.
Amenable to work onsite in San Lazaro, Manila, Philippines
Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Ability to mentor, coach, and provide direction to a team of employees
Willingness to work a flexible schedule
What's in it for you
?Day 1 HM
OCompetitive Compensatio
nCareer Growt
h
Essential Functions/Core Responsibilitie
s:Training Development and Executio
n:Design and develop training programs and materials tailored to the needs of the organization and its client
s.Execute training sessions, workshops, and seminars for new hires and existing employee
s.Performance Monitorin
g:Evaluate the effectiveness of training programs through assessments, feedback, and performance metric
s.Identify areas for improvement and...
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