Job Description

Job Family:

Software Development & Support (Digital)


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Top Secret (TS)

What You Will Do:

  • Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability
  • Manage and track Service Level Agreements (SLAs) and system availability metrics to meet or exceed performance targets for uptime, responsiveness, and incident resolution
  • Oversee operational reporting, including development of performance dashboards, metrics, and executive-level reporting to provide visibility into system health, risks, and compliance posture
  • Coordinate continuous monitoring activities and s...

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