Job Description

Overview

Sr. Software Engineer, Backend – Product Engineering, Kitchener, Canada

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.

What You’ll Do

  • Create a long-term technical vision for this new backend while defining steps to deliver value in shorter-term phases.
  • Write clear and complete architectural design documents that are easily understood by other team members.
  • Provide estimates on technical resources and requirements necessary to plan and begin development.
  • Develop well-tested features with appropriate test hooks, resulting in low defect reports and faster engineering throughput.
  • Rev...

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