Job Description

Job Description

Responsibilities:

  • Assists the resource manager and LOB or Service Line/Capability leaders in the implementation of scheduling processes and engagement management.
  • Collaborate with LOB and/or solution set leaders and client engagement teams to understand their business needs and drive consistency. 
  • Ensures compliance with priorities around financials and capacity, client needs, staff development and abilities, availability and ensuring staff experience is diverse. 
  • Generates scheduling, utilization and forecasting reports and provides analysis (as needed) of the data and demonstrates understanding of the data that assists in making staffing decisions.
  • Identifies trends to proactively balance workloads while increasing utilization.
  • Monitors utilization, conflicts, leverage, availability, and non-charge hours. 
  • Monitor schedules to ensure staff are effectively u...
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