Sr. Salesforce Business Analyst, Commercial Banking & CRM Platforms

Location:

We are seeking a Senior Salesforce Business Analyst to support strategic initiatives across our Commercial Banking organization. This role partners closely with Commercial Lending, Commercial Banking, and/or Wealth stakeholders, serving as the primary liaison between business users and Salesforce development teams.

The ideal candidate brings deep Salesforce CRM experience, strong requirements-to-delivery execution, and the ability to operate confidently in complex, regulated banking environments. This individual will contribute to enhancements across Commercial Lending platforms (ie: nCino), Service Cloud, Marketing Cloud, and core CRM integrations, with opportunities to specialize based on experience and business needs.

This role is highly visible and will have a direct impact on both internal employee experiences and client-facing outcomes.

Key Respo...