Sr. Quality Evaluator for Manila

It's time to ELEVATE YOUR GAME Dive in and Unleash your Full Potential with Concentrix's SUPPORT AND LEADERSHIP TEAM Join the ranks of the Elite Talents at the Forefront of a Global CX and Tech Services Industry. But that's not all - you'll also be a part of our squad, a team that will have your back as you Hustle your Way to the Top, Supporting you every Step of the Way on your Epic Journey. Make you Move and Embrace this Next-Level Opportunity #JoinConcentrix

Responsibilities:

• The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.

• This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.

Equal Opportunity Statement:

Concentrix is an equal opportunity employe...