Job Description
Sr. PS Forward Deployed Engineer – Latin America. Role located in Virtual Office (Mexico) with full-time, remote options. Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for customers and employees using the AI-powered Experience Orchestration platform, Genesys Cloud.
As a Forward Deployed Engineer at Genesys, you will act as the bridge between customer ambition and successful AI transformation. You will partner directly with strategic customers across Latin America to design, prototype, and operationalize Genesys AI solutions that improve customer experience and business performance. This role offers the opportunity to create meaningful impact by helping enterprises move from AI exploration to continuous, scalable transformation.
Key Responsibilities Partner with Genesys CX Advisors, Solution Consultants, and customer stakeholders to identify AI use cases aligned with strategic objectives. Assess ...Ready to Apply?
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