Job Description
- Owns and manages product documentation ensuring features description and associated documentation are clear and easily consumable
- Elicits and decomposes business requirements into platform requirements and user stories and shares those user stories with engineering teams
- Coordinates internal forums to collect and identify feature-level development opportunities
- Prioritizes the backlog
- Defines the acceptance criteria for user stories
- Recommends trade-off decisions on platform product features/depth of features/backlog items
- Enables self-service support and/or works to reduce overhead
- Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog
- May participate with the business in customer research to inform platform product feature needs
- Coordinates with interdependent teams on platform product requirements
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