Sr Process Analyst

Bachelor’s degree in either of Computer Engineering, Operations Management, Information Systems, or related field.

3–5 years of experience in process analysis, business process improvement, or continuous improvement roles.

Proven ability to map, document, and optimize complex cross-functional processes.

Strong experience with process tools such as Visio, Service Now, Ms-Office, Teams

Hands-on experience executing ITIL Process methodologies.

Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and recommend solutions.

Excellent communication skills—able to translate technical process details into clear, actionable insights for leaders and stakeholders.

Advanced skills in Excel, data analysis, and familiarity with Power BI/Co-Pilot or similar tools.<...